Frequently Asked Questions
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Are you licensed and insured?
Absolutely!
We understand that your pets are cherished members of your family. Ensuring their safety, comfort, and well-being is our top priority. That's why we are proud to be a licensed and insured pet sitting business. Here’s why this matters for you and your furry friends:
1. Professional Standards
Being licensed means we adhere to the highest standards in the pet care industry. Our license ensures that we operate within legal regulations and meet specific criteria set by local authorities. This guarantees that we are a legitimate and reputable business committed to providing top-notch services.
2. Peace of Mind
Accidents and unexpected events can happen, even with the most well-trained pets and experienced sitters. Our insurance coverage protects you, your pets, and your property in case of any unforeseen incidents. Whether it's a medical emergency, property damage, or any other issue, our insurance ensures that you are not held financially responsible.
3. Trust and Reliability
Our licensing and insurance are a testament to our dedication to professionalism and responsibility. You can trust that we have taken all necessary steps to safeguard your pets. We undergo regular training and adhere to best practices, so you can have confidence in our ability to provide reliable and trustworthy care.
4. Comprehensive Protection
Our insurance covers a wide range of scenarios, including injury to your pet, damage to your property, and liability for any accidents that may occur while your pet is in our care. This comprehensive protection allows us to focus on what we do best—providing loving and attentive care to your pets.
5. Commitment to Excellence
We are committed to delivering exceptional service and maintaining the trust you place in us. Our licensing and insurance are part of our ongoing effort to ensure that every pet we care for receives the best possible attention and care.
When you choose Paws and Claws Pet Services Florida, you're choosing a professional, reliable, and caring service that prioritizes the well-being of your pets. Thank you for entrusting us with the care of your beloved animals.
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Do you have an app for clients?
We sure do, we use Scout. Upon booking, we will send you a link to get your account started. From here you can schedule services with us, add your billing information, add pets to your account, and get live updates (when a team member enters or leaves your home, as well as a report card with pictures!).
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ARE YOUR TEAM MEMBERS BACKGROUND CHECK?
Absolutely!
The safety and well-being of your beloved pets are our top priorities. We understand that entrusting your pets to someone else requires a great deal of trust, and we are committed to providing you with the highest level of assurance and peace of mind.
To ensure your pets' safety and security, every team member undergoes a thorough background check. This process involves verifying that our team members have no criminal history and confirming their reliability, responsibility, and integrity through reference checks. We also ensure that all our pet sitters have the necessary experience and skills to provide the best care for your pets. Additionally, our team members receive regular training on pet care to stay updated with the best practices in the industry.
By conducting these comprehensive background checks, we aim to build a team of dedicated, trustworthy, and skilled professionals who you can rely on. Your trust means the world to us, and we strive to earn it every day by providing exceptional care for your pets.
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SO I MIGHT HAVE MULTIPLE TEAM MEMBERS TAKING CARE OF MY PETS?
Having multiple team members assigned to your household ensures that your pets receive consistent and reliable care, even in unforeseen circumstances. Since many of our team members have full-time jobs, family commitments, and pets of their own, having a group of caregivers helps us provide the coverage you need. This approach accounts for potential issues such as car troubles, schedule conflicts, or unexpected sick days.
Before any team member has access to your home, you’ll have the opportunity to meet each one, ensuring you’re comfortable with everyone who will be caring for your pets. This way, you can feel confident that your pets will be well looked after, no matter what life’s curveballs may bring.